"Juniper, Thank you so much …. Your service has been outstanding. Let me take this opportunity to provide an unsolicited testimonial for the outstanding service that we’ve just received.
When we initially ordered the rugs from Cabin Collectibles, we did so not really sure what to expect in terms of reliability and service. But when our rugs arrived earlier than advertised, we were pleasantly surprised. It only got better. Once the carpets were in the house, we realized we’d ordered a size slightly too large for one of them and that the next smaller size was going to be most appropriate. With trepidation we endeavored to return the rug, and were pleasantly surprised at Juniper’s responsiveness to facilitate the exchange. In the process, the manufacturer sent the wrong size, but before we even realized it, Cabin Collectibles had already sent me an email to notify me and within 24 hours UPS was back to pick up the incorrect rug, with zero effort or expense on our behalf. This kind of service is exceptional, rare and worthy of note. We will definitely be using Cabin Collectibles in the future and would recommend them without hesitation.
Thanks again."
--Tom, Norton, MA
"I just received my rug yesterday and unrolled
it this morning. I have
to tell you, I started having second thoughts about the "burgundy and
mustard" combination, but you were absolutely right....it's PERFECT!
The colors blend together to give it an "orangish" color and the green
matches almost perfectly with another braided rug I have in the room.
You just can't know how thrilled we are with this rug! I love that it's
not real thick (we have a 12 yr old son who tends to trip on the
thicker rugs), and I love the texture. All I can say is, it's
perfect!!! I thank you so much, and I'm going to check on another
one
the next size smaller! Thank you so very much (I feel like a broken
record!). . . I keep walking over to the rug and just admiring it! I've
already put a bid on the 5x8 rug, it'll be perfect. Thank you so much!
Hopefully, we'll be doing business again soon!" -Cindy from Kokomo,
Indiana
"Hello, We received the rug
yesterday. It looks great! Better than anticipated! Since we have never
bought any type of Jute rug, we we're a little unsure as to what to
expect with braided jute. It really looks great! My mother in law came
over last night (paid $800 for 8x11 wool rug 10 years ago) and thought
the quality was just as good as her wool rug. Just wanted to say thanks
for a great product and great customer service as well." --Deric &
Melissa from Catlett, Virginia
"I just wanted to
drop you a quick line to tell you how much I
appreciate your excellent customer service. I don't remember the last
time I was treated so well! Thank you for taking care of the broken
bench so quickly and easily. I love the new one. Again, I was so
impressed with your willingness to take care of things so that there
was no hassle for me. It makes me wish that every time I buy something
it is from you! Thanks again." --Keeley from Worton, Montana
"My name is Gretchen and I
come from Northwood, New Hampshire. I have
purchased two of your braided jute fiber rugs and we love them! The
moment I opened them our three dogs gathered on them for a nice
afternoon nap. They are great quality and clean very easily, which is
great with dog hair. Thank you again and I look forward to purchasing
more." Gretchen
"Just wanted to say
thanks to Juniper (love the name) for the great
service when I called in my order for a rug. I received it in a short
amount of time & it was exactly what I anticipated.
Thanks again!"
Gail, Paola KS
"Hi, Thank you!!! I
absolutely love my bench. I am recently divorced
after 19 years. This is the first piece of FINE furniture I have bought
on my own. And it didn't need to be assembled :) My decor of choice is
Southwestish and this is perfect. Things are looking up and this was an
excellent first choice. I have managed a liquor store in "Mayberry" USA
for 8 years and had it delivered there. Of course I had to open it. I
had quite a few people impressed. I know I want another! I am a smoker
and it will need to be washed with something more than water. Murphy's
oil soap OK, do you think? Sorry to have rambled on but I REALLY love
it!!! Are there any other pieces available? I love unique things and
this definately qualifies. Now, I will shut up! Thanks again"
--Therese, Island Lake, IL
"The rugs came yesterday. They are
absolutely
beautiful!! I love the colors and the feel of the jute is great. I have
yet to totally roll out the big rugs (have to do some moving of
furniture first) but my son has his up in his room already--it really
makes his room so much more warm and inviting. I can hardly wait to put
the other 2 rugs in the living room and family room. I am
confident
that they will make our new house feel more like a home. I will
definitely
recommend you to
others and plan to buy at least a couple more rugs from you in the
future. Thanks!!" --June, Talent OR
"Hi!
I've recieved all of the rugs and am
absolutely delighted! They are exactly what I was hoping for and
the colors are just perfect! Thank you so much! I will
definetly be ordering again when we get to the redecorating of the
master bedroom and bathroom!"
--Amy, Delavan WI
"Hello
Juniper
� from sunny Sidney, on Vancouver Island, in British Columbia!I
received the
rugs today � and, oh my � they are simply gorgeous!
Thank you so much for these gems. I
received them super-quickly, given
that we are on opposite ends of the continent from each other... I will most definitely
be
visiting your website again!
Thanks again." --
Carel
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